Frequently asked
Answers to the common questions
The 14 answers below cover the most important topics. If something is still unclear, get in touch via the contact page.
All four games are completely free with no in-app purchases, premium tiers, or credit card requirements. You play with virtual chips only, used without limitation.
MaoriSpins is strictly entertainment-focused. Virtual chips hold no monetary value and cannot be exchanged for cash, gift cards or any other reward across all games.
You don't need to register, log in, or create an account. Simply select any game from the Games menu at the top and start playing immediately.
Gambling Helpline NZ’s free phone line is 0800 654 655 and is available 24 hours a day, seven days a week. More information is online at gamblinghelpline.co.nz. Peer support and prevention are available through Safer Gambling Aotearoa (safergambling.org.nz). For 24/7 emotional support call Lifeline Aotearoa on 0800 543 354. Research and information on gambling harm is available from Te Hiringa Hauora at hpa.org.nz/programme/gambling-harm.
Yes. The site functions seamlessly across phones, tablets and computers, with games optimised specifically for smaller screens.
We use strictly necessary cookies to keep the site functioning and remember your choices, such as your cookie consent preference. Marketing and analytics cookies are deployed only when you separately accept them through the cookie banner. More information is available in our cookie policy.
MaoriSpins is restricted to adults aged 18 and over. Although chips are virtual, the platform uses casino-style mechanics designed for adult users only. We encourage whānau conversations about gambling awareness and online safety with tamariki.
No. Your balance resets to one thousand chips when you reload the page or close the tab, as each session is tracked separately in your browser. This design protects players from experiencing balance loss over time.
MaoriSpins is intentionally designed so that play never produces a prize of value. This responsible approach ensures the experience remains harmless entertainment when nothing is at stake. The site contains no sweepstakes mechanics or gift-card rewards.
We don't collect your name, email, IP address or similar identifiers during play. Messages via our contact form are processed only to respond to your enquiry. See our privacy policy for details.
We’d love to hear it. Send your idea to [email protected] or use the contact form. We read suggestions and reply when there’s something to share.
We don't currently display third-party advertisements. Should we introduce advertising later, we'll notify you beforehand, and any marketing cookies will require your explicit consent.
The site uses HTTPS encryption. As we don't collect payment details and there's no login, the attack surface is considerably narrower than on real-money sites. Even so, play safely — don't share passwords and keep your browser current.
Compulsive play can show up even with virtual chips. Take a break, close the page and come back later. If the concern is recurring, call Gambling Helpline NZ on 0800 654 655 or talk with someone you trust. Responsible play applies to every kind of game, not just real-money ones.